Best Acura Dealer Independence Near Me

Brandon Hoberecht: Awesome experience! Bryan took great care of us the second we walked in. Just secured a life long customer!

Francisco Rodriguez III: Used vehicle purchased less than a month ago. There was some pulling occurring in the steering wheel; and after the first attempt to correct the issue, there was still some sensations in the ride of the vehicle along with a slight pull. The customer service that has been provided throughout this process has been amazing!!! Offered a loaner in the event their Certified Technician, Jeff, were unable to correct the problems within the first 30 Day/1,000 miles on this "vehicle"we just purchased. It wasn't an Acura that we purchased, but have treated us like an Acura brand family would. Going from The Acura badge to The Mercedes brand, comes with a care that is only met with a genuine desire to take care of all their customers' needs and concerns. That is what's being displayed here. They have not only met our initial desires in a dealership, from a consumer standpoint, but are going above and beyond what we would've imagined thus far. Thank you to Amir, along with Willie in the front office, and Jeff the Technician.

big fun: I went there to buy me Acura and wasn’t sure RDX or MDX,and Bryan solve all my problems,very professional guy ask for Bryan and you won’t be disappointed.

Anthony Tuel: Bought a car from them in March of 2020. They failed to inform me that the car I purchased burned oil and that the previous owner had smoked in it. After a week of having the car, the shark fin antenna came off. The sales rep and service department essentially told me to kick rocks.I'd highly recommend looking elsewhere for a much higher quality dealership.

Kristi Edgar: Bryan D. Was excellent in helping us pick out the perfect car! Not pushy, easy to talk and had the answer to every question. Want an Acura, he’s your guy!

Kaitlynd Wolf: Had the best experience working with Brian! He was super patient and made the car buying process a breeze!

Kathy Frederickson: We came to Jay Wolfe Acura in Overland Park for a routine oil change for our 2018 Acura MDX which we love. To pass the time I strolled over to the cars in the show room.After seeing the changes & hearing about the new features we decided it wouldn’t HURT to take a drive.Brian Drescher did a great job of explaining & showing us the new technology & amazing features. We were seeing our options & talking prices of trading - in 2 cars. We were coming back in 2 days for them to see our 2nd car and get a trade-in price. We felt good about our trade-in prices & decided to but our new car- we only brought one car with us - after all the paperwork was done it was 7:30 pm. Brian rode home with us in the pouring rain we live 45 minutes away. He drove our car back to the dealership. That was going above & beyond!!We enjoyed getting to know Brian- learning about him & sharing some of our experiences. We love our new car - the new technology, & fun features of our new car. Thank you Brian for being an awesome person!! We are so glad our paths crossed- and we have a new great friend!Kathy F.

Dennis Frederickson: Bryan Drescler is our Sales person and helped us with buying our new 2023 MDX Advanced. He is very friendly and personable and has a great knowledge of the Acura and Honda vehicles. He made us feel like family. We had two vehicles for trade of our new MDX. We left one of our cars home and needed to bring it to the dealership. Bryan took a ride about 50 miles away to pick up the car. Bryan is an exemplary asset to the Jay Wolfe family and we are lucky to have gained a new friend in our lives. We plan on having Jay Wolfe Acura as our family dealership and will continue to sing hi praises to all of our friends and family.Thanks Bryan for making our lives better with our 2023 MDX Advanced SUV.

Tim Nielson: We worked with Brian Drescher on finding the right fit for us. He took his time to make sure that we got exactly what we needed. First Acura for us but won’t be the last. Brian was great to work with!

Juan Macias: Very nice folks in the sales and service area. I'm glad I bought my vehicle from here.

Brian M: Absolute pros here at this dealership. I recently dropped my vehicle for routine maintenance and EVERY interaction was a good one. The employees were all friendly, exhibited competence, and generated a comfortable environment to ask questions and discuss options. Having walked away from dealerships in the past, I can tell you that the vehicle brand is just part of the reason I’m there. The largest part is about the staff and environment Jay Wolfe Acura is lucky to have these people representing their dealership. A special thank you to Steve in transport, and Jorge & Scott in service. I Really appreciate chatting with you guys and look forward to our next encounter. Great job!!

Yaciel Roberto Rondon Reyes: Super sensacional, excelente trato y servicio

Ted B: Just because they sell luxury vehicles doesn’t mean they have any more ethics than the used car lot down the street.Took my trade in and was given a low trade in value because of an accident. Was told there was no way they could sell the car because of the amount of work that had been done to repair the car. They would probably just wholesale the car. Took it to another dealership and was offered a little more but would take longer for the payoff to take place. Decided to stay with Jay Wolfe because I thought they were being on the level with me. Traded the car in and had a relatively positive experience with the process.For my own curiosity I was wondering if my car had been sold to a local used car dealer. Come to find out the car that they would have to wholesale is sitting on the showroom floor at Jay Wolfe Acura for over double what they gave me.So much for honesty and integrity. What had been a positive experience has been forever tainted. Wish there was another Acura dealership in the area I could have my car serviced at in the future.Oh and the begging for a 10 rating if I get a survey is getting old.

Michael Arel: Blair and his team literally bent over backwards to accommodate my automotive desires and get me the car I wanted. His leadership and his team's professionalism are noteworthy. Give them a chance when you are looking for a quality automobile and a great experience. Max was also wonderful as my immediate sales person. Blair's influence is evident across the dealership.

Moontage Films: Good service!

Abby Murphy: I can't say enough about this dealership. I bought this car because I loved the people so much. From the salesman (Amir), GM (Jim), and the finance manager (Nick).I was on the fence about Acura, but after meeting these three guys, I wanted to buy a car at THIS dealership. It is the best customer service I have ever received from beginning to end. The length of time Jim worked with me, texting on his days off. To the transparency Nick Provided. And the post-purchase tech support Amir provided.The maintenance package Jay Wolfe offered is unparalleled in comparison to other dealerships. After having bad experiences at other dealerships this is what sold me on the dealership.

Brett Cox: We have never had any issues with your Acura and the service department has been great. Even the Sales staff we have meet have been fair and honest in my opinion.Of course that has been a few warranty repair and a few service be the service department has been wonderful and helpful every time.This is our first Acura but had Hondas on the past. For a few years and a few vehicles we switched to a different brand that was known for reliable and the safest car. The brand was safe but the repairs and known issues where a pain.Based on our experience with the Acura dealership in Kansas City; we will probably be buying the next few cars from them.

Larry Stevenson: Nice cars great attitude

Tanika Cherie: I recently purchased a car from Jay Wolfe Acura and I received excellent service from Amir and the finance person who helped me. They made it easy to do business, and their team overall were great in communication and consistency. I highly recommend this dealership because they sell high quality vehicles and they are service driven. To Amir & everyone at Jay Wolfe Acura - THANK YOU!

Ryan Barkyoumb: Great service and great atmosphere. Jorge kept me in the know through my entire service. Great work and will definitely return for future service needs!

sohail afsar: They should mention what time what department is going to close. You gonna find out you have to come back again cause parts department closing time 3pm...

Nick Kost: I started my search for a new TLX a few months ago, I came to Jay Wolfe and Manny was beyond wonderful to work with!! He was really informative, helped me understand all the available options and was super friendly to work with!!! Me and my family will definitely be back!!! Thanks Manny!!!

Cathy Cobb: Love Jay Wolfe Acura. Everyone is professional and courteous. Service was done in the time frame promised and as a single woman appreciate the extra effort they extend to make sure I have a good understanding of work performed.

Jason Springer: Great customer experience, highly recommend them for your acura service.

samie duckie: The only place I take my Acura to get serviced! Customer service Is incredible! Everyone is friendly and the building is so clean!But make sure to schedule an appointment or you may not get serviced if you just show up.

Dan Assal: There are the best car dealership in Kansas City

Kevin Brannan: Worked with Bryan Drescher who was very knowledgeable and helped find the vehicle I was looking for. He made the sales process seamless.

Lisa: I purchased my vehicle a few years back from this dealership and for the most part have had good experiences for oil changes and other service needs. But I'd like management to know that on my recent visit, I scheduled an oil change and requested a loaner vehicle. The website gave me this as an option. I'm driving from about 25 minutes away and made plans to visit my family that lives within 5 miles of the dealership. The service advisor that helped me made a point to explain, "They don't usually give loaner vehicles out for a 1 hour oil change because they have to find room to park the owner's serviced vehicle." I told her I would definitely be back within a few hours, not end of day and I also explained what I was up to (family plans). Very quickly received a text, within about an hour of drop off.. to let me know it was ready for pick up. She did not ask if I wanted the complimentary car wash that usually is offered, so I asked for the service via text and was told "It's already been done".All this to say, I was disappointed with the treatment by the personnel there. It encouraged me to take my business elsewhere for future needs. Perhaps they should remove the loaner option for select services, if it truly is an inconvenience to them.

Todd Sevier: Extremely high pressure salesman. This place probably ok but I guess we drew the short straw on sales person.

Francisco Argueta: I liked

Courtney Drake: I would highly recommend recommend Jay Wolfe on 103rd! Although I did not purchase a vehicle here, I did have a pre-purchase inspection performed on a used car prior to buying it. Andrew was the technician, and he did an incredible job and took time afterwards to honestly answer a few questions we had about the vehicle. Although I did not end up purchasing a vehicle from Jay Wolfe, I went in a few times and salesman Xavier was always incredibly nice. I had a strict budget and model I was wanting, and Xavier did a great job at being non-pushy during the process of looking at vehicles. He referred us to the Jay Wolfe Outlet, and everyone there was also very kind and non-pushy! The service at both places was absolutely outstanding, down to the woman running the drink/snack/waiting area, and I would highly recommend to anyone looking for an Acura.

DeAirra Trent: John McLaughlin is always an amazing service advisor when I visit the dealership! He provides excellent service by being responsive, helpful, respectful, and a great communicator. I really appreciate that he makes me feel as though I’m a valued customer. I will continue to bring my car to the dealership under John’s service advisement! Thank you, John for the amazing service!

wm dandridge: 12/22 my battery died got a jump from a neighbor no appointment in and out in less than an hour--Excellent Service

Overton Harris1201: I worked with Norm a few months ago with my new Integra. He made buying my first car a very easy process and I’ll definitely reach back out to him when the type-S comes out. Thank you.

Percy Loenen: Great customer service....good attention to detail from John McLaughlin, got a breakfast voucher for a free breakfast sandwich while I waited and at the very end, while checking out, received a gift card for a free meal at Hawaiian Brothers..PLUS JayWolf Acura, fixed the problem we had with a loud humming noise from the rear ( broken wheel bearing) !! ALWSYS Bern delighted with their service

Dan Etler: Mathew Wirt in the Jay Wolfe Acura service department sets the standard by which all advisors should be measured. He is so personable, thorough, prompt and always delivers with a sense of urgency. Taking my MDX in for maintenance is always a positive experience thanks to him.

Mike Moorhouse: Had an appointment at 7:30 am on Nov. 2nd and was welcomed promptly by the service department. My service coordinator, Jorge was thorough and confirmed the service needs requested and also said he would follow-up on two additional I asked for Jorge look at.My service appointment was completed 30 minutes early including my two additional items at no additional charge.The facility and waiting area was very clean and comfortable and I enjoyed the complimentary coffee and juice.Thanks for an exceptional experience!Mike M.

Shannon O’Hare: Scheduled an appointment for a check up under warranty. When I got here, after driving 50 minutes, I was told it’s 160$ just to look at it even though it’s under warranty. Would have been nice to know that before I drove this far. Communication is clearly really hard for Jay Wolf Acura employees.

Alyssa Martinez: Cecil was my guy. He was so incredibly helpful and knowledgeable with the ordering process on my Acura RDX!! Everyone at Jay Wolfe on 103rd was absolutely wonderful and so nice. You can tell they really enjoy helping people find their dream car.

Lavern Robinson: Drove by, NEVER BEEN THERE.

Stephen Fein: Excelent

dorothy curtis: Friendly staff and quick in and out. The service staff was helpful answer the questions I had about when I might need to replace tires.

Herman Fritz: Rob did great, informed me along the way, and presented my options.

Rosita Stoppelmoor: New air bag per recall. Excellent service.

Valerie Allison: I had a 3:15 appt. I arrived on time. At 4:25 I asked how much longer, my mom's caregiver leaves soon. He said he would go check. Came back and said they were just pulling it in now and would be 30 more minutes. I didn't get out of there until 5:15. I had to scramble to have a family member sit with mom until I came home.What is the point of having an appt. if you still have to wait behind the walk- ins. Service on vehicle was good. Oil change and multi-point inspection. But 2 hours just for that, jiffy lube is quicker.

Rhonda Sanders: Super customer service.

Kim Mason: Saturday I called and arranged to bring in my vehicle to have my battery checked. Arrived and my battery tested out ok. I asked for an oil change and after the initial assessment of my vehicle the service advisor let me know I was showing a need for a possible alignment. He stated they would know more once they took it back. I also inquired about a tire rotation. He stated me the price and also recommended a balance with price as well. Balance was $60. I declined that service at this time. I asked that he please call me with the findings so I could make my decision regarding the alignment. I also let him know that yes I did want the complementary car wash and vacuum. He stated it would be approx.1 1/2 hours before I heard something. I left to do other things as I had a ride. Almost 3 hours later I received a phone call that my car was ready. Upon return which was getting close to close of business my car had had an alignment and oil change. I had not been called regarding the alignment. As I was waiting to talk with the advisor he was talking with another customer and quoted him a different price on a balance on tires than mine and it was cheaper. This caught my attention as giving out different prices to others. When I spoke with the advisor he gave me the specs and went over it with me. I was then sent out with my keys to my car in the parking lot. It was dirty and not vacuumed. I went back in and the first thing he asked was no oil change sticker. I stated not sure about that as I hadn't looked due to my car being dirty and not vacuumed. He took the car himself to clean it and returned it to me.Kim Mason

Debi Petralia: Don Smith and the Jay Wolfe Honda team made buying our new Accord a pleasant and rewarding experience.

Allison Karagiorgas: As always they took care of us and were kind and professional.

Jeff Wood: The guys over there at Jay Wolfe Acrua are an amazing and very nice customer service is the best I've ever had at a dealership. I will be back to buy my next car from these guys

Cindy Gordanier: I've been a Jay Wolfe customer for several years. This visit was for a routine oil change. Mitch explained there was a new recall, what that would entail, and how much additional time it would take. As always, everyone was very professional and courteous.

Freshness_AH: Excellent service from sales to car service!!

Joni Neurohr: Always quick and easy. In and out in under an hour.

Gary Zimmerman: Excellent service, I have a disability and they were very kind and helpful.

Kathy Willis: Got oil changed, service was great, lounge to wait in was great, offer complimentary everything pretty much, comfy chairs to wait in. Clean bathrooms, just overall great experience. Makes me not dread taking my car in for service, thanks Jay Wolfe Honda!!😍

Arthurine Criswell: I throughly appreciate the service and staff.

James Kurtenbach: good service.too many calls, texts, emails after the service.Please remove me from all email, text, phone calls, etc.

Mrs. K: I always have a great experience with Jay Wolfe

johnny sykes: Im very happy with the servive.